To request an appointment (Monday to Friday) during opening times:
Complete one of our appointment forms. We will review requests the same day (Monday to Friday) during opening times.
You can also:
- use your NHS account (through the NHS website or NHS App) or Patient Access to book a blood test, order your repeat medication and update your contact details
- phone us on 01384 566 651
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Doctors and Nurses Appointment Times
- Monday – 8.10am to 6.30pm
- Tuesday – 8.10am to 6.30pm
- Wednesday – 8.10am to 7.55pm
- Thursday – 8.10am to 6.30pm
- Friday – 8.10am to 6.30pm
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on 01384 566 651 during opening times
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Enhanced Access
In the Brierley Hill and Amblecote area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call the practice on 01384 566 651 and speak to the receptionist at your registered practice during normal opening hours.
Your appointment may be with another practice in the Brierley Hill and Amblecote area and may not be at your registered practice.
- AW Surgeries
- High Oak Surgery
- Three Villages Medical Practice
- Thorns Road Surgery
- Quarry Bank Medical Centre
- Quincy Rise Surgery
- Waterfront Surgery
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
- if you need a chaperone
Home visits
Please telephone the surgery on 01384 829 150 before 11:30 if possible.
Home visits are only for patients that are too ill to attend the surgery, please try to come to the surgery whenever possible.
You will be asked your name, address, telephone number and some questions about your symptoms for the doctors information. Please be prepared to give these details when asked by a receptionist.
Your call will be put through to a doctor to assess the urgency of the visit and when they feel it is necessary for the visit to take place.